Your question: How do I contact Philippine Airlines customer service?

How do I contact Philippine Airlines by email?

We, likewise, have a dedicated e-mail address, wecare@pal.com.ph which is indicated on our e-Tickets Itinerary Receipts for easy access.

How can I call pal for free?

Please call Manila, Philippines’ contact number if your country is not listed above.

How can I stay updated on any changes in my flight?

Location PAL Hotline
United States (Toll-free) 1-800-I-FLY-PAL / 1-800-435-9725

How do I check my flight status for pal?

How do you check flight status for Philippine Airlines? Scroll down and click on the Flight Status tab. Next, you have two choices: Search by Flight Number, or Search by Origin and Destination. Click on your preferred option, enter the required information, and click on Check Status.

How do I call a pal number?

If you would like to contact any of our PAL office, please locate the nearest one in your area. Select the country/region and city.

Get in touch with us for the help you need.

COUNTRY/REGION Philippines – Luzon
CITY Manila
NUMBER (+632) 8855-8888
OPERATING HOURS (LOCAL TIME) 8:00 AM to 8:00 PM (PH Time)
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Can you get refund for plane tickets?

If you are booking a ticket for travel within, from, or to the United States, U.S. Department of Transportation (DOT) regulations state that you are entitled to a full refund on non-refundable tickets within 24 hours of booking as long as your flight is at least 7 days away—with no cancellation fee.

How do I contact Philippine airlines for refund?

Please send an e-mail to the contact details below after 15 working days from the date of your refund application.

  1. Refunds_domestic@pal.com.ph for refund requests of tickets with flights only within the Philippines.
  2. Refunds_intl@pal.com.ph for refund requests of tickets with flights outside the Philippines.

How long does it take to get a refund from Philippine airlines?

“The department’s refund regulation requires that airlines provide prompt refunds where ticket refunds are due. It defines prompt as being within seven business days if a passenger paid by credit card and within 20 days if a passenger paid by cash or check.”

Can I change my flight date with Philippine airlines?

You can make changes and requests through our Reservations Hotline (+632 8855-8888 or US and Canada Toll Free Number 1-800-435-9725) or at any PAL Ticket Office.

How do I call NAIA airport?

Ninoy Aquino International Airport Contact Details

  1. Airport Address: Pasay City 1300, Manila, The Philippines.
  2. General Enquiries: +63 (0)2 877 1109.
  3. Lost Property Enquiries: +63 (0)2 877 1109 loc. 3654.

How do you call a landline?

Callers from the provinces will only need to do the usual national direct dialing procedure which now includes their Metro Manila contact’s 8 digit number: Dial 0 + Area Code (2) + 8 digits landline number.

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How much is cancellation fee for PAL?

If you cancel your Philippine Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Philippine Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.